Shipping policy
Thank you for shopping at Sonna Mae Heritage! Our goal is to offer you the best shipping options, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping Options:
-
Local Pickup: Available for meal kits and event tickets. Orders are typically ready within 24 hours. Please visit us at [your farm's address] during our business hours for pickup. Check our [website/contact us] for more details.
-
Merchandise Shipping: We offer free shipping on much of our 'In Your Closet' collection, carefully selected and shipped directly to you. These products are usually shipped within 2-3 business days. Items from our 'In the Kitchen/Garden' collections are fulfilled by our worldwide network of partners will have separate, varied shipping times and costs, calculated at checkout based on your location.
Shipping Times:
- Delivery times vary based on your location and the product ordered. Most orders are delivered within 3-7 business days for domestic shipments.
International Shipping:
- Currently, we only ship within the United States. Please stay tuned for updates as we expand our shipping options.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email and/or SMS, depending on your preferences, to track your package.
Shipping Delays:
- While we do our best to ensure timely delivery, occasionally, delays can occur due to weather, service interruptions, or other factors beyond our control. We appreciate your patience and understanding in these situations.
Contact Us:
- We're here to help! If you have any questions about your order's shipping and delivery, please don't hesitate to contact us at founders@farmfolk.io