Frequently Asked

Q: What is your return policy for merchandise and tools from the Outfitter Shop? A: We offer a 30-day return policy on all merchandise and tools, provided items are in their original condition. 

Q: Can I cancel my CSA subscription or Chef Series membership? A: Yes, cancellations are accepted with notice given up to 7 days before your next anticipated delivery or event. 

Q: Are ingredients in the 'Sonna Mae: at Home' collection organic? A: We prioritize organic and locally-sourced ingredients. Details on each kit's sourcing are provided in the description, week to week, whenever possible.

Q: How does the "U-Pick" option work for CSA shares? A: "U-Pick" lets you select certain produce directly from our farm on pickup days, subject to seasonal availability. 

Q: What safety measures are in place for Chef Series events? A: We strictly adhere to current health guidelines, including outdoor dining, sanitation, and social distancing. Additionally, we require all third parties, like chefs and other vendors, to comply with all guidelines and mandates at local, county, and state levels as applicable. Each brand or personality we partner with is thoroughly vetted to ensure they carry their own insurance policies, and comply with all permits, and licensing requirements as well.

Q: How do I access tutorial videos in the 'Sonna Mae: at Home' collection? A: Videos are linked in your kit with step-by-step instructions from Chef Mary. A library of the specific recipe tutorials as well as other instructables, tips, and even some trade secrets is available on our social media profiles 

Q: Do you offer international shipping for merchandise? A: Currently, we ship within the U.S. but are exploring international options. 

Q: What are the VIP perks for early supporters? A: Early supporters enjoy basic perks such as discounts, early access to collections, and special gifts from our Outfitter collection. You'll have to join the club to find out what else we have in store!

Q: What is the code of conduct and safety policy for visiting Sonna Mae Heritage? A: Visitors are expected to respect wildlife, follow walking paths, supervise children, keep pets on leashes, and observe a no-smoking policy. Wear appropriate attire for farm conditions. More information and our full policy are available by contacting us at founders@farmfolk.io.

Q: Are there specific safety measures for farm activities? A: Observe all signs and instructions, especially around farm equipment. Use provided tools for "U-Pick" activities safely. Comprehensive safety guidelines are detailed in our full policy, available upon request at founders@farmfolk.io.

For a complete list of our policies, safety guidelines, or if you have any questions, please don't hesitate to reach out to us at founders@farmfolk.io. We're dedicated to ensuring your experience with Sonna Mae Heritage is safe, enjoyable, and aligned with our commitment to sustainability and community.

The People Behind Sonna Mae Heritage

While Sonna Mae did start with just those two ex restaurant workers, Britney and Bryant, the farm has attracted so many other like-minded folks. These folks are an eclectic bunch with all kinds of different experience, but they all have something in common. They believe that there is a better way to cooperate with the Earth. And to be better neighbors in the process for all the plants, wildlife & humans around them. After a few years spent molding the business into the change we want to see in the world, our community is growing into a team of people that chose us! Let us introduce you...

MEET THE FOUNDERS

BRITNEY & BRYANT

Britney is the doer. Our fearless leader. No matter whats happening around the farm, Britney is the one who figures out how to make it all work and run smoothly.

Bryant is the dreamer. He thinks up what to build, and how; What to grow, and when. Having spent time doing a little of everything we offer on the farm, Bryant also functions as our "I'll figure something out" guy when anyone on the team hits a snag...for better or worse

MEET THE HOSPITALITY DIRECTOR

LILY BOBRICK

Drawing on her experience as Maitre d' for some of the finest restaurants in Cincinnati, Lily embodies the passion and grace that her role as Hospitality Director requires. Whether you're attending one of our Chef Series dinners or working closely with her to plan your own private event, Lily's kindness and fanatical attention to detail ensure that each Sonna Mae experience becomes a memory that lasts a lifetime.

MEET THE CULINARY DIRECTOR

MARY HACKETT

Mary came to the farm during our '23 season and has been a permanent fixture ever since. She brings a passion for cuisine, both modern and classic, years of experience in fine restaurants, and a diverse tapestry of other skills, interests, and perspectives to our little 'farmily'. Chef Mary is the mastermind behind our meal-kit recipes, the maestro who coordinates all of our guest chefs & pop-up residencies, meeting each and every one of their individual needs.

Chef's strong commitment to accessibility and the sharing of knowledge has also inspired our new industry co-op program where cooks and other staff from the local hospitality community can take home fresh ingredients from the farm after they get a chance to learn, play, and experiment in our part of the food chain. Developing a more intimate and connected relationship with the foundation of their trade in exchange for a few hours each week in the work of the day